CONSEGNE

 

For the shipment of the Products purchased on our Website we offer different delivery options, among which you can choose the one that best suits your needs. 

1) Standard Delivery: 5 CHF (Consegna Standard gratuita per gli ordini superiori a 50 CHF)

  • Service with delivery within 3-5 working days.
  • Deliveries scheduled from Monday to Friday during business hours.
  • Orders placed from Monday to Friday before 11.00 CEST may be shipped the same day from our warehouse.

 

Shipping tracking:

You can track the shipment of your Products by clicking on the "Track Order" link in the Shipping Confirmation email. We remind you that through the link you will directly access the courier's website on which we have no control.

Important information:

  • Our goal is to make deliveries within the deadlines specified above; however, delivery dates are not guaranteed because shipments are handled by third parties and are subject to the specific closing days of couriers.
  • It will not be possible to change the delivery address of the orders after confirmation.
  • If at the address indicated no one is present who can accept the delivery of the Products, the courier will leave a notice in your letterbox.
  • Ownership and the risk of loss related to the Products will be transferred to you when you take possession of them.
  • All Products are shipped from our warehouses in Prague, Czech Republic.

We deliver only in : Austria, Belgium, Czech Republic, Denmark, France, Finland, Germany, Netherlands, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom (including Northern Ireland and the Isle of Man) . We do not deliver to  British Overseas Territories, Channel Islands, Gibraltar, Post Offices of the British Army (BFPO), Livigno, Vatican City and the Republic of San Marino, Overseas Dutch Territories, French Overseas Territories, Ceuta and Melilla, Andorra, Canary Islands and Balearic Islands, post boxes.

When we have delivered the Products to our courier, we will send you a Shipping Confirmation email.  

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